Breaking News

Myre to head multiple departments at SRT Communications

Teal Myre has been promoted to Director of Communications and Marketing at SRT Communications. Myre has served as public relations manager since 2016, and has worked in the corporate communications department at SRT since 2004. Myre will lead SRT’s corporate communications, customer service and billing departments. Myre is a graduate of the University of North Dakota with a degree in Public Relations, and earned a master’s degree in Management from Minot State University.

Mohammed promoted at Town & Country

Amber Mohammed has been promoted to Member Services Associate at Town & Country Credit Union. Originally from Des Lacs, Mohammed joined the credit union in 2019 as a member services representative. She brings 12 years of customer service experience to her new role. As a Member Services Associate, Mohammed opens new deposit accounts for consumers and businesses, as well as managing IRAs and CDs. She is based in Town & Country Credit Union’s Minot main location on Broadway.

Acme Tools recognized for service and sales

Kubota Tractor Corp. honored Acme Tools in Minot with Kubota’s Elite Award of Excellence, the company’s most prestigious dealership certification and designation. The certification program was created by Kubota’s senior leadership team in conjunction with its National Dealer Advisory Board to recognize dealers around the country that are providing customers with the “ultimate Kubota experience” from top quality equipment, to sales and financing, customer satisfaction and best in class service.

BCBSND receives customer service recognition

FARGO — Blue Cross Blue Shield of North Dakota is the recipient of SQM’s 2020 Contact Center Industry Customer Experience Awards of Excellence in Contact Center World Class First Call Resolution (FCR) Certification and First Call Resolution Improvement. SQM’s FCR Customer Experience awards are considered the most prestigious and sought-after in the North American contact center industry, and they recognize organizations that have demonstrated excellence for customer experience, employee experience and FCR best practices. On an annual basis, SQM conducts over 500 FCR studies with ...

Futures Files

Oil Slides on Demand Destruction Threats of a slowing world economy due to COVID-19 concerns pushed crude oil down this past week. Reduced air travel, a slowdown in Chinese oil imports, and a surging U.S. dollar, lowered demand for U.S. crude oil. Diesel fuel, heating oil, and gasoline tagged along for the trip South. Crude oil for September delivery traded at $62.85 per barrel midday Friday, while gasoline traded at $1.91 per gallon and heating oil at $1.93. Water Shortage Spreads While the fires and intense heat cooking our Western states impacts every aspect of life, ...

August recipients of the Minot Area Chamber EDC Eagle Award Program

August recipients of the Minot Area Chamber EDC Eagle Award Program are: Dawn Thompson, Old Navy; Brett Inches, Investors Management & Marketing; Rusty Heinze, Ralph’s Plumbing & Heating; Larry Hoff, Lyle’s Moving; Mike Thomason, Lyle’s Moving; Daisy Kenner, Lyle’s Moving; Ann Tracy, Gate City Bank; Dustin Gay, Hawthorn Suites; Cody Landphere, Johnson Eyecare P.C.; Kris Solemsaas, Pinkerton Animal Hospital; Aubrey Crosby, Minot Health Clinic; Wanda Olson, Lee’s Hallmark; Franke Hechavarria, Applebee’s Neighborhood Grill & Bar; Delia Zizumbo, Marketplace Foods; Tamara ...